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Customer Reviews

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Called Eric again to get tires on my 2nd vehicle because they did such a good job the first time and was pleasantly surprised by the service I got from Gary when I came in as well! These guys are great and I won’t go anywhere else if I can help it.
Recommended? Yes | by Alysson (Galion, Ohio) , Nov 11, 2022
Great service as always! Especially from Ali!
Recommended? Yes | by Justin Brown , Nov 11, 2022
I come here for all of my services, Ali and the crew always take great care of me!
Recommended? Yes | by william ramsy (Akron, OH) , Nov 11, 2022
Great service,very kind. This is the only place I will go to.
Recommended? Yes | by Margaret Davis (Wooster , Ohio ) , Nov 11, 2022
I received both Kind and efficient service
Recommended? Yes | by Ruthie Stillings (Wadsworth, OH ) , Nov 11, 2022
I was totally impressed with the employee's that work there. When i stopped last week they had an employee Anthony immediately come outside and jacked up the front of my car and inspect the wheel.. it was said.... it was for our safety so we wouldn't be disabled on the road. Now that is service. My appointment was scheduled for 1 p.m. today the vehicle was being pulled into the garage exactly on time. Within a few minutes I was told the problem was the front tire and needed to be replaced. That was a total relief that there were not any major problems with the car. I am greatly relieved that they replaced the front 2 tires and my vehicle runs perfect again. I want to thank Van's and the great employee's that work there. P.S. While I sat in the waiting area the phone was ringing off the hook, and all the customers were addressed with professionalism Dustin told a customer that he would come and pick him up and jump his vehicle and he did. Another customer was going to be dropped off at her home and another was takin care of with her vehicle being test driven and problem resolved immediately. Totally,Totally impressed with the service and employees. It was so nice to see employee's that care about the livelihood. You have won me over as a permanent customer. Thank You again for your service. You will be highly recommended for future business.
Recommended? Yes | by Dale , Nov 11, 2022
Gave me the best price for the tires I wanted! Same day service for installation, balancing & tire rotation. Great 75,000 mile warranty. Marcus & staff at the Ellet location were helpful & kind. Will use them again. I recommend them to family & friends! Thanks for a job well done.
Recommended? Yes | by Marsene , Nov 11, 2022
Great service, Got me in and out quickly, thank you.
Recommended? Yes | by Aaron , Nov 10, 2022
Great service every time sad to be moving to South Carolina and have to find a new mechanic.
Recommended? Yes | by Tiffany , Nov 10, 2022
I absolutely love Van’s. Every time I go they are super friendly and helpful. They are very thorough and do a great job at keeping you informed. I always trust their judgement and they’ve always done a great job at keeping my car running in great condition.
Recommended? Yes | by Kirsten Maag , Nov 10, 2022
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