Customer Reviews

I recently had a fantastic experience with Vans Automotive. After some miscommunication with another tire dealer, I contacted Vans' call center, and from the first second, the customer service was excellent. I scheduled an appointment over the phone to have 4 new tires put on my truck for the following day. Upon arrival, the staff at Vans were pleasant and informative. They kept me updated on the progress via phone and text, including pictures. There were no delays, and my truck was completed on time as discussed, even with additional services like an oil change, filter replacements, and an alignment. I will definitely use their services again and highly recommend them!

Great quick service, friendly and professional. Will definitely be back.

Every single time quality service. They don't to to sell stuff I don't need. Great to have a honest mechanic.

An absolutely amazing experience. I picked up a leak in my tire on the way home from work. I called to schedule an appointment the next day. By the time I got home, my tire was almost flat. I put air in my tire and drove to Vans even though it was closed, figuring I could drop my car off and save needing a tow in the morning. Despite being closed, Josh, the manager, invited me in, got my car set up for the next day, and waited with me in the air conditioning (it was 100 degrees) until my ride came. He even offered to give me a ride home. Needless to say, this was the best customer service experience I have had anywhere. The tire was repaired the next morning before it was even scheduled to be done. They did all of this for a $20 repair. They have gained a customer for life as far as I’m concerned.

Everything was great! My truck rides nice. Thank you