Auto Repair in Brook Park, Ohio

I had such a great experience with this auto place! From start to finish, everything was seamless. The communication was amazing, George especially, they kept me updated the whole time and made sure I understood everything that was being done. The service itself was top-notch, and the prices were more than fair, which I really appreciated. It’s not always easy to find a place you can trust, but this is definitely one of them. I highly recommend them to anyone looking for honest, reliable work. I’ve already been telling everyone I know about this place!

Noah was wonderful and created an environment that changed my perspective on what the car maintenance experience can look like. We initially took my partner’s vehicle to AutoZone to get checked by the computer because we had a couple batteries die on us. They told us our alternator was bad, so we bought one from them and setup an appointment at Van’s to have it installed. Noah came back to us and told us our current alternator was perfectly fine, walking us through each of the photos taken during their testing. The issue was actually the auxiliary battery, which was completely dead and causing the main battery to drain. They went ahead and replaced the auxiliary battery in a reasonable amount of time, and for a reasonable price. It even included a 2-year warranty! As long as we’re living in Cleveland, this will be the only place we take our vehicles from now on. Thanks, Noah and the rest of the Van’s team!

Got oil change and tire rotation today and everything was handled top notch. Made appt over phone was ready for me when I arrived. Noah was very professional and thorough with everything. Fast service and love the feedback you receive when they’re done about your vehicle. I’m a happy customer.

I scouted around for a while for set of tires within my price range and this location was the first to reply as well as I had to reschedule last minute, and they were very courteous as well as extremely respectful and kind during my waiting process. VERY thorough quick and simple didn’t try to push any extra add ons. We’re kind to all of the customers on the phone and that walked in the door. All gentleman, and these days in age for a single mom/woman we notice that demeanor as well for service. Excellent location, I hope to see it keep on doing well

Love this place! Found it by chance and it’s the best find of the year!! My daughter’s Audi A4 needed bump stops and back shocks, along with her engine splash guard repaired. Super quick turn around, and transparent pricing. The car is driving amazing! Mike, the service rep was excellent, knowledgeable, and informative throughout the entire process. Great prices and good quality workmanship. My daughter as well as myself will be continued customers. Thanks so much Vans!

I heard about Vans through a friend and decided to give it a go. I went online to see what options they had which was super easy to navigate if you know your tire size and what you want. The staff was super friendly and the process was extremely smooth. I opted for the $100 alignment but they were more concerned about me as a customer and told me my car was within alignment parameters and didn’t need to spend the money. They didn’t try to sell me their top tier tire and gave me the pros and cons of each option. I highly recommend giving them your business and hopefully it’s as good of an experience for you as it was me!

I will continue to choose this location for all of my car needs. The service is done promptly and to satisfaction every time. George is amazing! He actually cares about his customers and takes the time to explain your cars needs thoroughly. Highly recommend this place and look forward to being a satisfied customer. Big thanks to the whole team.

I got my tires done and they did a really great job. The waiting area was very accommodating for me to be able to work while waiting for them to complete the tire installation. Noah and George were very nice and helpful. The service tech was thorough with the inspection and got the work completed fast with no issues. I would recommend and plan on bringing my other vehicles

Love this Parma location for Van’s! George and Mike are awesome and always ensure that I get great quality work at the best price. As a female, I can walk in confidently and know I’ll get treated with respect and courtesy and that is not something that usually happens to us females at many mechanic shops. I refer everyone I know to Van’s because I trust them there, and that is the highest compliment I can give.