Auto Repair in Medina, OH

They fixed the problem with the car and showed me a couple things that will also need fixed, but were honest and said they could last a few months if needed. Appreciated that. They also are very kind and helpful. Even with their own staff. It seems they respect their customers and work together as a team with good communication the get things done right.

I had a scheduled appointment at Vans Auto and they were on time and my car was completed in the estimated time I was given. Jason was knowledgeable and professional and honest. I will definitely have all future work done at Vans Auto and I recommend this business for ones car needs and repairs. Also I appreciate the text message u received with the information regarding my car.

We were traveling through with our camper when we had a blow out on the side of the highway. Thankfully they had 2 trailer tires for us and were able to get us in at the last minute so we could finish our trip. Customer service was excellent and would definitely recommend them.

Well I am disabled and found this establishment unbelievably willing to go above and beyond. So I am currently on oxygen from covid in February and only had a limited amount of oxygen tanks and that being said I had called them in advance because they have about a 1 week Wait like most good shops around here seem to and I recently moved here from monroe Michigan where I could get work done with out such a wait but I live in willard and in the thunder storm that came the day of my appointment I was determined to get there on my bald tires that almost got me in a wreck hydro plaining I finally made it there alive not safely the point here is also limited amount of oxygen it took a lot longer to get there at 35 mph than 50mph I took a used set of tires I purchased online from ebay to them and upon seeing my tires they said they are going to be so hard to do that it’s a 2 man job and they are so slammed busy that I may have to come back another day so I asked them if there was any way they could get it done that day because of the oxygen and even offered to pay double or triple or even hourly if necessary and they found a way to make an exception and get it done im so greatful they got it done my car looks better rides better and even though a 15 minute job took them I don’t even know how long I’m guessing 3 or 4 hours with 2 guys for 2 or 3 of those hours which in my opinion is 5 to 7 man hours at i don’t even know what they charge per Man hours but if it’s $100 or more like michigan was that cost them $700 and even though I offered to pay double or whatever they did not raise the price at all and did it for the quoted price over the phone I am so far beyond shocked about that they had to call cust9mers push those customers work back into the next day I can not believe how wonderful they have treated me I definitely will go back there 😀 sorry the pictures look terrible I had to go thru another thunderstorm on the way home but I could not wait to post this review

I am so glad that I was referred to Van’s! I had bought 4 tires online and needed someone to put them on. I called at 7:30 on Monday and they had me in by 10:30 am. They did a much needed alignment AND installed a new tail light for me (which I know is not a regular service but they made it happen for me ❤️)

I have never had a bad experience at Van’s. Service is great and customer service is top notch! I have found their prices to be very reasonable for any work I have had done there. They have been my go to since moving here 3 years ago.

This place was awesome! They got me in and out in one day and the price wasn’t too bad either. My car felt brand new! Love this place, will keep coming here for sure!

We went in for an oil change and a tire rotation. Tiffany took good care of us as always. She is truly an asset to the company. Always friendly and willing to do what it takes to make sure her customers are taken good care of. She always lets us know If there’s something that might need to be addressed on our next visit or two. This way we’re not taken by surprise And know what to expect.

Tiffany was absolutely awesome. Car was diagnosed quickly and a text was sent out with the solution. Not a stressful situation at all. We normally go to the Van’s in Iberia and we have always been pleased. Mansfield was just as great as well. Would recommend them to anyone.

pickup/dropoff went very smooth. the work was done perfectly and the prices were great! Tiffany was super helpful-going out of her way to find resources to help me with a separate issue than what i came in for!

I couldn’t be happier with my experience at Van’s Auto Repair! My car needed work, and they handled everything quickly, professionally, and at a fair price. The staff was honest, friendly, and explained everything clearly so I knew exactly what was being done. My car is running perfectly now, and I’m so thankful for their excellent service. Highly recommend Van’s Auto Repair to anyone looking for a trustworthy mechanic!