Customer Reviews

I have been coming to Van’s since before it was Van’s. The staff here always makes me feel comfortable and I never feel like they are overcharging me or doing more to my car than needed. I have been living in Columbus since 2011 and whenever I have something big to fix, I drive up to Medina to see these guys. Joel always answers the phone and remembers me even if it has been years. Honest, kind and reliable people!

Mike and Mike are stand up guys. I didn’t have an appointment and I needed to get my tire checked. It was leaking air and I was afraid I had a nail in it since there’s been so much construction down here at the hospital I work at. I needed an oil change also. I originally scheduled at Conrad’s down the road for these services because I liked the price of this tire they had if I was to end up needing a new tire. Conrad’s cancelled my appointment I had SCHEDULED with them citing they were just too busy to fit me in. Mike worked me in and made an oil change happen for me as well! These men are very knowledgeable and were an absolute pleasure to talk to and pass the time with while I waited for my car. I was one of the last customers of the day. They made it happen for me and this should not go unnoticed. I appreciate them tremendously. I will be back for future services on my vehicle. Thank you!

The guys are great, Gary is great company while sitting in the waiting area. I've gotten my tires here a couple times and will continue bringing my business here.

Went above and Beyond to meet my budget and take care of my car.

I appreciate the honesty from the team at waterloo rd.